Frequently Asked Questions
Everything you need to know about your Animal style journey.
What is the standard shipping timeframe?
We offer standard shipping which typically takes 3-5 business days for domestic orders. International shipping can take between 7-14 business days depending on your location.
How can I return or exchange an item?
We offer a 30-day return policy. Items must be unworn, unwashed, and have the original tags attached. You can initiate a return through our online portal to receive a prepaid shipping label.
Are your materials ethically sourced?
Yes, at Animal, we prioritize ethical manufacturing. We partner with factories that ensure fair wages and safe working conditions, using high-quality fabrics designed to last.
How do I find the right size for me?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
Can I track my order once it has shipped?
Absolutely. Once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.